Meetings Industry….Stirred but not shaken | Business | Summerville Journal Scene

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Meetings Industry….Stirred but not shaken

Published Tuesday, March 10, 2009 12:58 PM

Summerville Journal Scene ®

Provided

Kate McCaw

Patriot Meetings and Management could not be more optimistic about the coming year and the opportunities that exist for businesses that are either striving or thriving.

“We understand the value of the client relationship is fundamental to success -- especially in these challenging times,,” says Kate McCaw, director of meetings and incentives for the company. McCaw has 20 years global experience on the corporate and agency side of meetings.

Other company officers include Patriot President Betti Kelso who has 20 year’s meeting and travel industry experience including owning her travel company and Vice President Christopher Greenslade with 18 years experience in the corporate and association meeting markets in the United States and abroad.

McCaw says that in today’s tumultuous economic climate, it’s easy for companies to become paralyzed and to drop meeting budgets to the bottom line.

The company takes what some consider an old fashioned, people first, approach to meeting management by getting to know their customers in order to develop programs that will yield the highest likelihood of success.

Patriot Meetings’ takes a realistic approach to their business by first understanding a client’s real needs, then delivering beyond them, according to McCaw. The focus is on a total investment at the concept stage of the planning process that carries through to the execution and post-meeting evaluation.

“This ensures that we are adding the greatest possible value for the client. We need to know everything about our clients, from their marketing objectives and mission statements, to their corporate culture and top marketplace challenges,” McCaw says. “We become an extension of their team, building a partnership based on mutual respect and shared goals.”

Patriot does not skimpon time and energy in creating the partnership bond with their clients. Over time they determine what level of involvement the client wants to have in program development and execution and their preferred mode of communication.

McCaw says that they are out to change the perception some companies have about the value of using a meetings and management company.

“We want to show that partnership and consultation deliver real results. Our attitude is that it’s essential to provide new and better services to meet new and challenging needs for each client while recognizing their unique differences,” she says.

“Companies that continue to invest in their employees or members through meetings and incentives continue to build loyalty, aid retention and bolster commitment. This will ultimately secure their futures by rewarding and keeping their best assets – their employees and second party constituents,” McCaw says.

Patriot Meetings & Management was founded in 2008 by industry professionals committed to providing productive, professional and successful meeting experiences for its clients. The company has offices in Washington D.C. and Charleston, SC.

For further information contact Kate McCaw, Director of Meetings and Incentives at 781.789.7950 kmccaw@patriotmeetings.com

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