
Summerville Journal Scene ®
Apparently the old adage, “The customer is always right,” skipped a generation.
My sister was in town to visit her college student daughter and me so we ventured out to a restaurant we’ve enjoyed in the past that has a really great stuffed trout.
We were seated almost immediately, were greeted by a perfectly wonderful woman who would serve us for the evening. (I have to note here that I’m a good patron who almost never complains and tips 20 percent or better.)
Niece ordered and then my sister and I both ordered the trout. We settled back to enjoy our visit. Our dinner came, and it was delicious, but mine was somehow not as fabulous as I remembered. But to tell you the truth, we were enjoying our conversation so much, the meal was secondary.
We were almost finished when Niece asked quietly,
“I thought ya’ll ordered the same thing.”
“We did,” Sis said.
“Then why don’t they look the same?” Niece asked.
For the first time I noticed that I was not eating a light, white, finely flaked fish like trout, but a large flake, salmon colored fish. In fact, it looked exactly like salmon. And it tasted like salmon. And the texture was not the super-fine texture of trout. Don’t get me wrong – it tasted great. But I suddenly realized this was a trout of a different color.
About then a young man came to clear the table.
“Tell me what kind of fish she is having,” I asked. He looked at my sister’s plate and said “trout.”
“What kind of fish am I having?” I asked.
“Salmon,” he said. I explained to him that we both had ordered trout.
“I’ll go get the manager,” he said. I told him there was no need to do that because the food was fine, but I just wanted them to note that the order came out wrong. (In the back of my mind I figured someone else was eating my trout and wondering why the salmon was so white.)
A few seconds later the manager came out.
“I’m told you believe your order was wrong,” he said politely.
“Well, we ordered the same thing, but we didn’t get the same thing. I believe mine was salmon instead of trout. But it was fine. Really. It was delicious.”
“You both had trout. I brought it to the table myself.”
“They didn’t look the same.”
“She had a silver trout and you had a golden trout.”
Okay.
“And the texture of the golden trout would be more like salmon?” I asked.
“No. It would be like trout.”
“Then I didn’t have trout. But it’s fine. Really.”
He disappeared and in another few seconds, the chef arrived and stooped down at the end of our table, resting his arms on it and his chin on his wrists.
“I hear there was a problem with your order. We’ll be glad to take it off your check.” He whispered.
“I don’t want you to take it off my check. It was delicious. I just thought I should mention that we ordered the same thing but did not get the same thing. But it’s fine.” I whispered back.
“Well, you both had trout. Hers was a silver trout and yours was a rainbow trout.” (How many different kinds of trout did they have back there?)
To tell you the truth, at that point I was bordering on angry. I explained that I’d brought it to the attention of the young man who had cleared the table and he had confirmed that it looked like salmon to him.
“He’s only been here three weeks,” the chef whispered dismissively.
I really was not a happy camper at this point and got down on eye-level with him.
“And I am a 60-year-old woman who has eaten a lot of trout and salmon, and I’m telling you that what I had for dinner tonight did not appear to be a trout. What I had was fine, and I don’t want you to take it off my bill because I ate it and enjoyed it. But it wasn’t trout.” We were both still whispering.
“You both had trout – but they were different kinds. Would you like a dessert?”
“No. Thank you. I don’t want dessert. I want our bill.” He left the table.
The lovely wait-person who had served us ably during the evening arrived with our bill. (She wasn’t speaking to us at that point, but hurrying the process along to get us out of there.)
We paid our bill, and I left her a 20 percent tip.
And it was fine. And maybe the manager and chef were right. And maybe it was worth it to them.
But I’ll have a hard time going back there now.
And I really do like their stuffed trout – the silver one, that is.
Journalscene.com ® is pleased to offer readers the enhanced ability to comment on stories. We expect our readers to engage in lively, yet civil discourse. Journalscene.com ® does not edit user submitted statements and we cannot promise that readers will not occasionally find offensive or inaccurate comments posted in the comments area. Responsibility for the statements posted lies with the person submitting the comment, not Journalscene.com ®. If you find a comment that is objectionable, please click "report abuse" and we will review it for possible removal. Please be reminded, however, that in accordance with our Terms of Use and federal law, we are under no obligation to remove any third party comments posted on our website.
Users can now build user-to-user connections, follow friends' recent posts, add an avatar that fits their personality, and more. If you have posted here before you'll need to sign up again, or if you've never posted before, start now by reading our terms and conditions, and then signing up below!
- Most Viewed
- Most Commented
- Finding Mudville: Everything’s amazing
- McKissick given Shula award
- Local hunters’ story wins film award
- Researchers decode cancer mysteries with local funding
- Parkway planning revived
- Benton guilty, receives life sentence
- Teen mom charged with child neglect
- Smith Says: Purse-preparedness
- Benton trial under way
- Fanfare for the Common Man: It’s the shoes
- Bryngelson seeks House 97 seat (0)
- Lady Green Wave picks up big non-region win (0)
- Wrestling takes off at Ridge Christian Academy (0)
- Swamp Fox infielder signs with USC Sumter (0)
- Up to the Challenge (0)
- Choice gymnasts place in Irmo (0)
- Briefs (0)
- Patriots slip by Beaufort; Warriors best Green Wave (0)
- Lady Swamp Foxes take a shot at Colleton (0)
- Swamp Foxes hold off Cougar rally (0)
- Santee Cooper announces 2012 refunding bond sale
- Santee Cooper announces organizational changes in operation and finance departments
- Santee Cooper employees pitch in on Day of Caring
- Aerial herbicide treatment on lakes under way
- Santee Cooper Board Authorizes Rate Study
- Santee Cooper announces refunding bond sale
- Santee Cooper, Florida Municipal Power Agency enter into letter of intent for share of planned V.C. Summer Station units
- Santee Cooper, Duke Energy Carolinas enter into letter of intent for share of planned V.C. Summer Station units 2 and 3


