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PJ Johnson

PJ's Healthcare 101
Although your customers {patients} won’t love you if you give bad service, your competitors will.                                & ...  full story
PJ’s Healthcare 101
"There is a certain degree of satisfaction in having the courage to admit one's errors. It not only clears up the air of guilt and defensiveness, but often helps solve the problem created by the error." Dale Carnegie Welcome back to PJ"s ...  full story
PJ’s Healthcare 101
“Play!” shouted the Queen. The players all played at once without waiting their turns and quarreled all the time at the tops of their voices. Alice soon came to the conclusion that it was a very difficult game indeed.-- Carroll, Alice in Wonderland a ...  full story
PJ's Healthcare 101: Clues to the Maze
Neither a wise man nor a brave man lies down on the tracks of history towait for the train of the future to run over him.  ~Dwight D. EisenhowerHealthcare ...pick up a magazine, read the paper, listen to the news, surf the Web and you are as lik ...  full story
 
 
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Columnists

Priest's Confessions
I am married to a lifelong educator. From the time he graduated with his doctorate, he has spent his ...

Watts Line
Apparently the old adage, “The customer is always right,” skipped a generation.My sister was in town ...

Smith Says
Ten years ago, my brother T-Bob married a Russian woman. Five short years later, two babies joined t ...

PJ's Healthcare 101
Although your customers {patients} won’t love you if you give bad service, your competitors will.&nb ...

Inklings
All this month and particularly on the 17th, the wearin’ o the green – especially Kelly or Irish gre ...

 

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